Responsible Gaming

Gaming Should Be Entertainment

At William Hill, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or escape from personal difficulties. Please gamble responsibly and within your means.

Age Verification

William Hill is committed to preventing underage gambling. You must be at least 18 years of age or the legal gambling age in your jurisdiction to use our services. We conduct strict age verification checks during account registration and may request additional documentation to confirm your identity and age at any time.

If you are under 18, please do not attempt to register or use this website.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you experience any of the following, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding your gambling activity from friends, family, or partners
• Spending more time and money on gambling than intended
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Unsuccessful attempts to reduce or stop gambling
• Borrowing money to gamble or pay gambling debts
• Using gambling as a way to escape problems or cope with emotions
• Lying to others about the extent of your gambling

Self-Help Tools & Responsible Gaming Features

William Hill provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
• Loss Limits: Set maximum loss limits to control your spending
• Reality Checks: Receive regular reminders while playing about the time and money you've spent
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Pause: Take a break from your account for a set period

We encourage you to use these tools as part of your responsible gambling strategy.

Support Organizations & Help Resources

If you're struggling with problem gambling, help is available. The following organizations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gamblers and their families
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free helpline)
• GamStop – National Self-Exclusion Scheme for online gambling in Great Britain
  Website: www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Free peer support and 12-step recovery programme
  Website: www.gamblersanonymous.org.uk

International Support Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Glücksspielsucht Information

Take Action Today

If you think you may have a problem with gambling, please seek help immediately. Reaching out is a sign of strength, not weakness. The organizations listed above offer free, confidential support and can help you regain control.

Remember: Help is available 24/7, and you are not alone.